It could be SMS-services, other mediated services, subscriptions and/or games for example. It is called Premium rate services. If you want to make a complaint to us, first take a look on our pages for frequently asked questions, view our short film about these services if you like and contact the service provider. If you don't find the answers here or can't get in contact with the company that has charged you, you can make a complaint to us by clicking on this article.
