General information on fixed line telephony
Frequently asked questions
Do I have the right to access landline and broadband services?
Yes and no. According to the Electronic Communications Act, you have the right to receive telephony at a reasonable cost in your permanent residence or business (holiday homes are not covered by this right). As it stands today, however, no telecom company, neither Telia nor any other, is obliged to offer telephony to everyone, but...
Who is responsible for ensuring I have phone and internet access?
When it comes to access to basic internet (at least 10 Mbit/s by law), most households and businesses today have coverage with mobile broadband via 4G, 5G, or satellite. For those who cannot get telephony or a connection that allows 10 Mbit/s, the Swedish Post and Telecom Authority, PTS, can procure broadband connections upon your...
Which provider does the number that called me belong to?
If you want to find out which operator a certain phone number belongs to, you can do so via the Swedish Post and Telecom Authority’s number search. Please note that if the number belongs to an operator that offers traditional landline telephony via the phone jack, the search may show Telia as the operator even...
Can you still get a landline subscription?
Yes, you can have a landline, such as broadband telephony or IP telephony or mobile home telephony. Landline via the copper network is being phased out and no new sales are taking place.
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