Frequently asked questions
Is a verbal contract valid?
Agreements can be made orally if there is no requirement for writing.
The operator is responsible for ensuring that information during the sales call is clear and complies with law and good practice. If there is a recording of the call, you can request to listen to it if you are unsure of what was said.
Important! If you have received an oral promise from a seller, it is considered part of the agreement. However, you may need to prove the promise. Therefore, Telekområdgivarna always advises you to ensure that oral agreements are written down or recorded.