Change or terminate a contract on fibre connection

Frequently asked questions

What might I have to pay if I cancel my fibre connection?
If you cancel before the delivery is completed, the company is entitled to compensation for the part of the service that has already been performed and for work that must be carried out despite the cancellation. The compensation may only correspond to the price of what has actually been performed. The company is also entitled...
How long am I bound by an order?
There is no law that explicitly regulates how long you as a consumer can be bound by an order for the delivery of fiber connection. According to Konsumentverket, a delivery time should be at most 24 months.