Fixed – landline – telephony
Your opportunity to get a landline phone may vary depending on where you live. In urban areas, there is usually greater competition and several different options. Traditional telephony via the phone jack is being phased out and replaced with internet-based or mobile telephony. Which service and contract form suits you for a landline phone depends on the possibilities available in your residence.
Page summary
Fixed telephony can be offered via various technologies such as the telephone jack, broadband, cable TV, and fiber-LAN. Traditional telephony via the telephone jack (PSTN) is being phased out and replaced by internet-based telephony (IP telephony) which transmits calls digitally via the data network. Technology such as telephony via the cable TV network is also IP-based and requires specific connections. There is no obligation for operators to offer fixed telephony or regulate prices, and you should compare different options to find what suits best. Also, check available options with, for example, the landlord or local network providers.
What ways are there to get landline telephony?
Your ability to get landline telephony may vary depending on where you live. In urban areas, there is usually more competition and several different options. Traditional telephony via the phone jack is being phased out and replaced with internet-based or mobile telephony. Which service and contract form suits you for landline telephony depends on the possibilities available in your residence.
Traditional telephony via the phone jack
This is a technology that is being phased out. The copper network that this technology uses is planned to be completely removed by the end of 2026. Today, you cannot choose any operator other than Telia, and if you move, it is not certain that there will be a phone jack at your new address. If a fault occurs on the copper network to your property, there is also no guarantee that it will be fixed, and you will then have other options to choose from.
Broadband or IP telephony
Today, it is most common to have landline telephony via your broadband. But some things are good to know before you enter into an agreement for IP telephony. Usage and services may in some cases differ from traditional landline telephony, and it is therefore important that you check what is important to you with the operator before you enter into an agreement. Below we list some important things:
- Power supply
You cannot make calls during a power outage unless there is a backup system that can replace the regular power supply via the power grid. With traditional landline telephony, the power supply is via the telephone line, unless you only have cordless phones that are also dependent on power via the power grid.
- Alarm services and text telephony
Check if safety alarms, home alarms, and analog text telephony (which the Swedish Post and Telecom Authority procures for the disabled) work with IP telephony. Check this both with the operator and with the one who installed the alarm.
- Emergency calls
If you use portable (nomadic) broadband telephony, SOS Alarm may in some cases not see where you are geographically. If you are in an emergency, it is therefore important that you, if possible, state where you are. Some portable IP-based broadband services have solved this problem by having a page that you must log into before you start calling to register where in Sweden you are located.
- Costs
The total costs for subscriptions and calls are often lower with IP telephony than with traditional landline telephony.
- Quality and security
The quality and security can be different with IP telephony and vary between different operators and networks. Check what promises the operator makes in the agreement. If you have a hearing impairment or if for any other reason it is very important for you that the calls maintain high sound quality, you should check the quality with the operator.
Internet telephony
This is telephony via apps such as WhatsApp. With internet telephony solutions, you can make calls completely free of charge.
Note! With so-called internet telephony, you cannot always make emergency calls.
Mobile home telephony
This works in the same way as for mobile telephony.