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Hem / Questions and Answers / How long am I bound by an order?
Frequently asked questions

How long am I bound by an order?

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There is no law that explicitly regulates how long you as a consumer can be bound by an order for the delivery of fiber connection. According to Konsumentverket, a delivery time should be at most 24 months.

Last updated: 2025-10-23


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Relaterade sidor till frågan

When should the service be delivered? I’m tied to a contract and want to cancel – what might I have to pay? How long can the delivery time be? Is the provider allowed to change the terms if I’m tied to a contract? Signing a fibre installation agreement I’m moving and can’t use the service at my new address – can I cancel the contract even though I’m still tied to it?
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Telekområdgivarna provides impartial and free guidance to consumers regarding subscriptions for tv, telephony, broadband and about fibre connections. We also handle questions about premium rate services.

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