Payment of a fibre connection
Frequently asked questions
Is the provider allowed to charge an invoice fee?
If the operator charges an invoice fee, it must be stated in the agreement. The invoice fee should be stated in the agreement or the operator’s price list. Most operators offer alternatives to sending out paper bills such as e-invoice or direct debit. If you choose one of these options, you can often avoid paying...
I’ve bought a property and now the provider wants me to pay for the connection even though it was ordered by the previous owner. Do I have to pay?
The agreement for fiber installation is tied to the property. If the previous owner has not paid for the connection, and you have no agreement on who should pay, it is the owner of the property, you, who is liable for payment when the connection is completed and needs to be paid. Therefore, it is...
Do I have to pay an invoice fee?
Yes, but the invoice fee must then be stated in the agreement. Most operators offer alternatives to sending out bills in paper form, such as e-invoice or direct debit. If you choose one of these options, you can often avoid paying the invoice fee. Check with your operator if you can do something to avoid...
Am I entitled to ROT and RUT tax deductions?
Tax reduction for work is granted for certain work performed on small properties owned and used by the person applying for the tax reduction. Only the labor cost is covered by the tax reduction.
What happens if I’m late with a payment on a credit purchase or instalment plan?
If you are repeatedly late with payments, there may be special reasons for the lender to terminate the credit. This means that you will then need to pay the entire amount you owe at once.
What happens if I’m late with a payment on an interest-free instalment plan?
Sometimes the lender offers interest-free installment payments over 12, 24, or 36 months. In these cases, the general terms may state that if you are late with a monthly payment, you breach the agreement and instead enter into a credit agreement with interest. Interest can then be up to 20%. This means that the purchase...
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