Where can I turn with hardware issues?

In the first instance, you can contact the company from which you purchased the product and report the fault.

As a consumer, you can get help from your municipality’s consumer advisor or the Consumer Agency’s guidance service.

If a dispute has already arisen between you and a company and you cannot reach an agreement, you can contact the National Board for Consumer Disputes to see if they can examine the dispute.

If you have questions about the insurance for the damaged item, you can contact the Consumer Insurance Bureau.