I’ve received an ‘SMS invoice’ from another company – who should I contact?

In addition to the services provided via short numbers, there are also a number of other operators that offer payment services that can be ordered via mobile but are billed separately by each company or deducted from a pre-registered bank card. If you encounter problems with payment services purchased through another company, you should contact the company that sent the invoice directly.

Some public transport companies have chosen to use other systems for SMS tickets, such as SL and Västtrafik. If you have received an invoice that includes charges for SMS tickets and you have objections, you should contact your public transport company or the company that sent the invoice.