What can I do if I’ve received a business subscription even though I’m a private individual?

If you believe you have received a business subscription agreement despite considering yourself a consumer, you should send an email or a letter to the operator as soon as possible and point this out. Save a copy.

• If you were called and the agreement was made over the phone, you can primarily argue that the agreement is invalid because agreements with consumers require written acceptance.
• Secondly, you can state that you invoke the right of withdrawal.
• If you have received bills for business subscriptions, you can simultaneously notify that you dispute these.