The Swedish Telecom Advisors is an impartial independent organisation that provides free information, guidance and assistance for consumers in telephone, TV, Internet and fibre connection.
The Swedish Telecom Advisors has continuous contact with the operators who co-finance the organisation in order to try and resolve consumer problems quickly and smoothly. Operators which are not on the list are not involved in financing the organisation. Some operators on the market do not enter into agreements with consumers and are thus not involved as co-financiers.