Signing a new contract for fibre connection
Frequently asked questions
How long can the delivery time be?
There is no law that explicitly regulates how long you as a consumer can be bound by an order for the delivery of fiber connection, it is the agreement that governs this. According to the Consumer Agency, however, the delivery time should be at most 24 months from the conclusion of the agreement. Therefore, check...
How long am I bound by an order?
There is no law that explicitly regulates how long you as a consumer can be bound by an order for the delivery of fiber connection. According to Konsumentverket, a delivery time should be at most 24 months.
Which contract terms have previously been considered unfair?
Examples from the Market Court (now the Patent and Market Court, PMD) Contract terms that are unfair to consumers may be prohibited by the Patent and Market Court. PMD has, among other things, judged the following terms as unfair: Requirement for written termination of contract Limitation of the consumer’s right to compensation Company’s requirement that...
What applies if a contract term is interpreted in different ways?
If a contract term designed by the operator is unclear and you and the operator have different opinions on how the term should be interpreted, your interpretation may take precedence according to the so-called “ambiguity rule.” This means that ambiguities in a contract term are interpreted in a way that is most favorable to the...
Am I bound by an unfair contract term?
According to Section 36 of the Contracts Act, contract terms can be adjusted or disregarded if the term is unreasonable considering the content of the contract, the circumstances at the time of the contract’s formation, subsequent conditions, and other circumstances. In an assessment of unreasonableness, a comprehensive evaluation of the circumstances is made, and among...
Can I be bound without having ordered anything?
A seller must never deliver a service and demand payment for it during the marketing of a service if you have not explicitly ordered it. The seller must also not send invoices, payment notices, or similar for services you have not ordered, thereby misleading you about your payment obligation. For payment responsibility, it is therefore...
No questions were found.